Refund & Return Policy
At Traditions and Gestures, we strive to deliver high-quality products. Due to the nature of customized and bulk corporate orders, our return policy is as follows:
Returns
- Returns are only accepted for damaged or defective products.
- You must notify us within 48 hours of delivery.
- Proof (images/videos) of damage is required.
Non-Returnable Items
- Customized or personalized products
- Bulk corporate orders
- Used or opened items
Refunds
- Approved refunds will be processed within 7–10 business days.
- Refunds will be issued to the original payment method.
Replacement
We may offer replacement instead of refund for damaged items.
Contact
Email: info@traditionsandgestures.com